1. Introduction

Kaynan & Co Painting (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Personal Information We Collect

We may collect personal information including:

Full name

Phone number

Email address

Physical address

Details related to your enquiry or painting project

We collect personal information when you:

Submit a contact or quote form on our website

Contact us by phone, email, or messaging

Engage our services

3. Purpose of Collection

We collect and use your personal information to:

Respond to enquiries and provide quotes

Carry out and manage painting services

Communicate regarding your project

Improve our services and customer experience

Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We do not sell, trade, or rent your personal information.
Your information may be disclosed only where necessary:

To suppliers or subcontractors involved in your project

To comply with legal requirements or lawful requests

5. Storage & Security of Information

We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, misuse, or disclosure.
Personal information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

6. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

Monitor website usage and performance

Improve user experience

You may disable cookies through your browser settings if you prefer.

7. Access, Correction & Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to your personal information

Request correction of any inaccurate or outdated information

Requests can be made by contacting us directly. We will respond within a reasonable timeframe.

8. Overseas Disclosure

We do not intentionally disclose personal information overseas.
If any information is stored or processed using third-party services located outside New Zealand, we will take reasonable steps to ensure your information remains protected in accordance with New Zealand privacy standards.

9. Privacy Complaints

If you believe your privacy has been breached, please contact us so we can attempt to resolve the issue promptly.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (New Zealand).

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Kaynan & Co Painting.